Accessibility-Guide

Sensory

Shopping

My visit to Bouverie Place Shopping Centre

What is Bouverie Place Shopping Centre?

Bouverie Place Shopping Centre is a Shopping Centre in Folkestone.

Address:

The Management Suite

20, Alexandra Gardens

Folkestone Kent

CT20 1AU

Telephone:

01303 248102

Website:

www.mybouverieplace.co.uk

Social Media:

Facebook: https://www.facebook.com/bouverieplace

Twitter: https://twitter.com/BouveriePlace

Instagram: https://www.instagram.com/bouverie_place

What day am I going to Bouverie Place Shopping Centre?

Open 7 days a week

Monday – Saturday: 9am – 6pm

Sunday and Bank Holidays: 10am – 4pm

What time am I going to Bouverie Place Shopping Centre?

Bouverie Place Shopping Centre is BUSIEST on Thursday, Friday, and Saturdays between 11am and 4pm.

Bouverie Place Shopping Centre is QUIETEST on Sunday, Monday, Tuesday, and Wednesday’s between 9am to 11am and 2pm to 5.30pm.

We are busier around Christmas and school holidays.

During events, sales and Christmas, Bouverie Place Shopping Centre can be busier and look different.

How will I get to Bouverie Place Shopping Centre?

You can get to Bouverie Place Shopping Centre in the car

Sat Nav for parking is CT20 1AU

You can park your car in our multi-storey car park

There are parent and child spaces on level 2

Car Park Level 1

Disabled Spaces 8

Parent & Child Spaces 11

Parent & Child/Disabled 7

Expectant Mother 1

All User Spaces 76

Car Park Level 2

Disabled Spaces 14

Residents 12

Staff 12

All User Spaces 231

Car Park Level 3

All User Spaces 266

You can also get the bus

Buses will drop you off right next to the Centre

How do I get into the Bouverie Place Shopping Centre?

You will enter the Bouverie Place Shopping Centre through one of 4 entrances

NEW LOOK – Oxford Terrace

CHOICE & PRIMARK – Middleburgh Road

POUNDLAND – Albion Mews

SUBWAY – By Bus Station

How do I find the toilets?

Follow the signs to the toilets.

Our disabled and baby changing toilets can be found near Primark.

There are also Council toilets situated next to Subway, opposite the bus station.

How will I be supported?

If you need any help, ask any Bouverie Place Shopping Centre member of staff. Bouverie Place Shopping Centre staff receive specialist training on autism awareness and will be happy to help you.

Centre Manager

Silvana Clarke

silvana.clarke@bouverieplace.co.uk

· Tel. 01303 248102

Security

Marie Beadle

marie.beadle@bouverieplace.co.uk

· Tel. 0103 241763

What can I do at Bouverie Place Shopping Centre?

You can shop

There are lots of shops at Bouverie Place Shopping Centre. Here are our six biggest shops.

 

Primark– Middleburgh Road

 

CHOICE – Bouverie Place

 

Sports Direct – Bouverie Place

 

T.K Maxx – Bouverie Place

 

New Look – Oxford Terrace

 

Poundland – Albion Mews

What can I do at the Bouverie Place Shopping Centre?

You can eat at the Bouverie Place Shopping Centre

ASDA

Cafe La Delizia

If we eat at the Bouverie Place Shopping Centre, we might eat at:

Starbucks

Subway

Burger King

You can also bring a pack lunch

You can eat a packed lunch on one of our benches in the Bouverie Place Shopping Centre.

Sensory Sunday

Our Sensory Sunday quiet time will take place from 2pm to 4pm every last Sunday of the month enabling our shoppers with sensory impairments or disabilities to access Bouverie Place Shopping Centre in a comfortable and relaxed atmosphere.

Asda

Asda offer a quieter hour 2.00pm - 3.00pm every Monday to Thursday - During this time they reduce the noise levels in store by switching off their Asda Radio and reducing tannoy announcements to emergencies only.

Here at Bouverie Place Shopping Centre we are also very proud to help support and promote Purple Tuesday and National Autism Week.

Who might I see at the Bouverie Place Shopping Centre?

You might see our:

Security and Housekeeping

Centre Management

What to do if things go wrong?

You can find any member of the Bouverie Place Shopping Centre staff. Tell our staff about your emergency.

Management Suite, Floor 1M, above ASDA

Security

Management